SMART HOUSEKEEPING

Godfrey Group Facilities is a distinguished choice for Holiday Parks UK wide, already holding contracts from Cumbria down to Cornwall, and developing our business rapidly within the leisure industry.

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We are not a prominent choice for Holiday Parks by chance, but by design; we apply progressive Data Capture to our cleaning systems at all our customer locations, which ensures our customers reap a variety of benefits not currently offered by any other UK based smart housekeeping company.

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The implementation of this technology will prevent late check-ins at your site by sending cleaning confirmations directly to reception. These confirmations include a fully audited cleaning account ensuring first class quality control.

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The technology will eliminate the need for housekeeping staff to report in and out of reception, providing your front of house with a primed and professional introduction to its guests.

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All guests want to get their holiday off to a good start, and often, the stress of waiting for accommodation can set precedence for the rest of their stay; this technology ensures guests can check into their respective accommodation in a relaxed environment, and start their holiday as they mean to go on.

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Data Capture confirmations also provide guests the ability to check in early, the moment their accommodation is ready and enables us to report any maintenance issues directly, so they can be resolved as and when the problem occurs.

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We also provide a designated site manager, to oversee the daily running of Godfrey Group Facilities, further ensuring we maintain our high standards and excellent customer relations. We are connected to our mobile workforce 24 hours a day, 365 days a year, through our uAttend system, and we have the ability to sustain the service of existing staff, transferring their employment (TUPE).

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Godfrey Group has no transient staff; all staff are directly employed by ourselves and we ensure that they are as dedicated to our business values and ethos as we are. All of our staff are identifiable by smart Godfrey Group Facilities uniforms.

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We understand the importance of smart housekeeping within the leisure industry, and are aware of the impact poor performance can have. For this reason, we review Hoseasons, TripAdvisor and similar relevant sites on a regular basis, ensuring quality control and maintaining the highest level of customer satisfaction.

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You will also receive full support from our head office, which is centrally based in the UK; all at competitive rates.

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We are confident of our level of service, and the impact that the innovative technology can have; we offer free demonstrations of our Data Capture cleaning systems to validate exactly how we can streamline your changeover days.