Godfrey Group Facilities Limited Privacy Policy.
How we protect and use your information.
Introduction
At Godfrey Group Facilities Limited we are committed to protecting and respecting your privacy.
With this in mind and the new data protection legislation (known as General Data Protection Regulation – GDPR) which comes into force on 25th May 2018, we have made some changes to our terms and conditions.
These include:
• The data that we hold: How we use it: Why we need it: Who has access to it:
• What your rights are: New details of who to contact with any queries.
How the law protects you: –
Your privacy is protected by law. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so.
The law says we must have one or more of these reasons:
• To fulfil a contract we have with you
• When it is our legal duty
• When it is in our legitimate interest
• When you consent to it
A legitimate interest is when we have a business or commercial reason to use your information although even then it must not unfairly go against what is right and best for you.
Who we are:
Godfrey Group Facilities Limited do all we can to respect your right to privacy and the protection of your personal information. We take care with what we do with your information to run our business and provide our clients with a high quality service.
The information we use and where we get it from:
Godfrey Group Facilities Limited collects the following data when you fill out any of our online contact forms:
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Personal information you provide to us (Name, email address, phone number, postal address)
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Some examples of when we collect this information include: Signing up to a newsletter, downloading a brochure, requesting a postal brochure and contact forms
Your rights:
You have several legal rights to control what we do with your information. For example, you can ask us to tell you what information we have about you and get a copy of it; correct or update information that is wrong; stop us using your information in certain circumstances.
Please note that in some cases, asking us to do this may mean that we are no longer able to provide you with our services.
For more information on how and when you can ask us to do this, or if you would like to complain to our Data Protection Officer, please contact us at 01745 816688 or email us on admin@godfreygrp.co.uk
We hope that we can resolve any complaints, but if we don’t you can contact the Information Commissioner’s Office (ICO).
How we use your information and process your data: –
GDPR law says that we can only use your personal information if we have a proper reason to do so.
For all contact forms on our website (for example an enquiry form or brochure request) your data is primarily used to enable to us to answer/process your enquiry or to send you a copy of the requested brochure.
In order to process your brochure request, enquiry or query we will need to record your personal details.
When you tick and choose to opt in and provide a phone number (whether for a call or text) this enables us to contact you to answer your query.
When you tick and choose to opt in and provide an email address (whether for email contact or to arrange a live chat meeting) this enables us to contact you to answer your query.
We will only ever make contact via your chosen method.
Sharing your information with others: –
We keep your information confidential and will only share your information for the purposes mentioned in our privacy notice (see above). This may include sharing with third parties such as service providers and fraud prevention agencies and law enforcement agencies or regulators.
Transferring information overseas:
All the information we hold on you will be used and stored in the UK.
Marketing:
Unless you have told us not to, we may occasionally send you information relating to extra services that either we, or approved 3rd parties, can provide. Godfrey Group Facilities Limited will never share your information with third parties for their own marketing purposes without your permission.
If you decide you no longer want to receive these communications, you can tell us at any time by contacting us at 01745 816688 or email us on admin@godfreygrp.co.uk .
Security:
We are committed to ensuring that your information is secure with us and with third parties who act on our behalf. We use many tools to make sure that your information remains confidential and accurate and we may monitor or record calls, emails, text messages or other communications in order to protect you and us.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you: https://www.godfreygrp.co.uk/contact-1-1
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Or write to us at: Attn:
Godfrey Group Facilities Limited
Unit 6
Denbigh Enterprise Centre
Denbigh
LL16 5TA